Weighing the importance of software features The following ILTA KM publication describes principles that apply to all sorts of product-selection projects, not just to search. Clarify has the definitions that Cersys uses. In addition to impact ranking, it is helpful to consider when the feature will be needed. Something might be business-critical in the long run,…
Should a medium or small law firm invest in a Document Management System? Yes. Enterprise search sounds so powerful… can that be used instead? Could you instead leave everything as it is, where it is, and apply Enterprise Search to make it accessible firm-wide? I don’t know of a search solution yet, that eliminates the need for a DMS. What does…
Use cases and user scenarios: These design constructs are a long-time favourite in the Cersys project toolbox. The origin lies in larger-scale software development – early 1990’s – and we now apply them to consultation for software configuration and customization for our customers in the legal vertical. They sound impressive and helpful, but what does it…
Introducing a Document Management System (DMS) to a corporation – not a law firm – brings a new level of challenge to the business analysis. In a corporation, there might not be a pre-defined taxonomy to organize everyone’s information. A law firm almost always has an existing process to bill for services grouped by client,…