Tag:Cersys

Human middleware – don’t stretch too thin
Human middleware – don’t stretch too thin

V Mary Abraham makes some fabulous observations on her blog about over-extending Knowledge-Management resources by solving process problems using people alone. I thoroughly agree. This is a trap I’ve seen in my two decades in technology: starting in software development, then enterprise IT deployments, to business consulting. Positive feedback for heroic last-minute efforts, when better…

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February 2012 top ten posts

Feb Faves: the top ten posts from this Cersys blog during February 2012. Unlike January’s troubleshooting-heavy favourites, this month new content brought in a lot of the traffic, especially if you include the new Quick Q&A. Color-coding:  troubleshooting, design-or-upgrades, and analysis posts. The catch-all page of “Quick Questions and Answers” has hit critical mass: it grew 50% in…

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January 2012 top ten posts

Here are our top ten posts from January 2012 based on their traffic, along with their date-published.  Based on the popularity of troubleshooting topics, I’ll guess many people started out the new year with a resolution to eliminate DMS errors!  Fewer click-throughs occurred to design or analysis posts. We have a new number-one favourite: December’s…

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2011 in review – top ten tech posts

For 2011, here are the Cersys blog’s top eleven technology posts for the year. Of course it’s skewed by what I post; but still, the troubleshooting category for iManage WorkSite comes out as a clear favorite, with the largest aggregate number of visits. Release-specific articles were popular, and also design or training topics. Folder Features added to WorkSite Desktop…

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