Tag:Microsoft Office

FileSite Missing Pieces – desktop troubleshooting
FileSite Missing Pieces – desktop troubleshooting

FileSite can get into some odd states with missing toolbars.  Exactly what is it missing? If this is a new install, are you sure you finished installing everything? There are many, many different components and aspects that go into evoking the integrated FileSite and EMM functionality on your desktop.  Inevitably, with many moving pieces, there…

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You bcc so can I see? FileSite’s email and bcc information

Ever seen an email in FileSite missing BCC recipients that you know you added? Conversely, you opened an email and were surprised to see BCC names when it’s not your email? Because WorkSite stores the most common email data as a ‘field’ in addition to leaving it embedded in the message itself: dates sent and…

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Most #LegalIT helpdesk calls in or near DMS
Most #LegalIT helpdesk calls in or near DMS

Heard on Twitter: @InsideLegal shared a nugget of information from LTNY 2012: roughly 55% of legal service desk calls are in 3 application categories… These happen all to be in or near your Document Management System. Number one is Microsoft Outlook, with Microsoft Word close behind. Third is ‘Document Management”. With this in mind, can you…

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Outlook crashes on launch? Maybe tangled NETs

If you (or your firm) have never experienced this problem, please don’t let this post plunge you into terror. It does not occur all that often: personally, I have never encountered this problem in the wild… at the law firms where I have consulted.  Nonetheless, this error originating with Microsoft .NET versions could be quite…

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