Tag:WorkSite

Upgrading to iManage IDOL search – taming wildcards

Wild cards behave differently in 8.5 WorkSite compared to 8.2, now that the IDOL indexer is available.  A particular difference is the default use of wildcards in text fields, and in how wildcards affect search results. With the introduction of Autonomy’s IDOL to the WorkSite suite, a subtle but important change was made to the search…

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View perspective: Outlook 2010 and FileSite
View perspective: Outlook 2010 and FileSite

Having trouble a with FileSite view in Outlook 2010? Is it repeatedly garbled (e.g. Outlook flag column included)? Perhaps it’s not available, instead showing the error message “Outlook cannot display this view”. In this article, I’ll provide a few troubleshooting tips, and what you may find is a decent fix. If you’re having similar troubles with…

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Email gone AWOL – Dragged it to FileSite… and now what?

If you’ve contributed an email to a FileSite folder, but it is inexplicably not appearing in the folder, follow these checklist steps to narrow down why it is not appearing.  After each step, check if the email is now ‘found’ and stop once you’ve found the problem.  These steps are meant to be user-friendly and…

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WorkSite databases – where and wherefore

iManage WorkSite has a client-and-many-server application architecture. The profile records, structure, and metadata are stored in a relational database – SQL Server or Oracle. The content itself is stored on a file server – which can be encrypted to be HIPAA-compliant as of WorkSite 9.0.  The client machines – running FileSite or DeskSite – never…

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