If your financial system controls the creation and open-closed status of matters in iManage WorkSite, you may occasionally run into situations where a matter has been closed, yet there is still content to contribute. Here are some tips about the situation.

An IT blog recently recommended “Want to be more productive? Don’t file your email.” Sure, if each person spends 20 minutes daily to file emails, that adds up to a lot of time spent firmwide. Personally, I don’t conclude that ’employees are losing a lot of time carrying out a pointless exercise’. At a law firm or in a legal department, the goal is not purely personal productivity – consider overriding goals for collaboration and record retention. In the legal context, the ‘time spent’ argument is a strawman – set it up in order to knock it down. Don’t read their headline and assume it makes sense for legal!

Often our iManage WorkSite customers have asked ‘why can’t we categorize matters to distinguish between billable and non-billable?’ We use this simple metadata technique from iManage to achieve that result.