Design

User Scenarios and Use Cases
User Scenarios and Use Cases

Use cases and user scenarios: These design constructs are a long-time favourite in the Cersys project toolbox. The origin lies in larger-scale software development – early 1990’s – and we now apply them to consultation for software configuration and customization for our customers in the legal vertical.  They sound impressive and helpful, but what does it…

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Personal Files – a WorkSite Workspace for everyone and everything

It is a truth universally acknowledged, that a document within a Matter Centric DMS must be stored in a single workspace, and that each workspace is in need of exactly one Matter number. (Hat-tip to Jane Austen.) No document without a workspace is a fine aphorism to apply to the management of documents for law…

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Large-scale IDOL index management

How many records can I expect one IDOL content engine to handle? The magic number is ten million ‘documents’ per content engine. This is not the simple number of ‘documents’ created: the number is incremented for each version, individual items inside ZIP or compressed folders, and each attachment on contributed email. Beware: some re-indexing techniques also…

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Hot-swap WorkSite servers with DNS Aliases
Hot-swap WorkSite servers with DNS Aliases

WorkSite application architecture is mainly a client-server communication. The client (FileSite or DeskSite) communicates only with the WorkSite Server. The WorkSite server then delegates requests out to  the SQL Server, the File Server, and the Indexer to fulfill the client’s requests. This product design provides scalability: but it also adds complexity and scenarios for possible…

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