Tag:iManage

View perspective: Outlook 2010 and FileSite
View perspective: Outlook 2010 and FileSite

Having trouble a with FileSite view in Outlook 2010? Is it repeatedly garbled (e.g. Outlook flag column included)? Perhaps it’s not available, instead showing the error message “Outlook cannot display this view”. In this article, I’ll provide a few troubleshooting tips, and what you may find is a decent fix. If you’re having similar troubles with…

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Outlook 2010 and FileSite – follow the ribbon
Outlook 2010 and FileSite – follow the ribbon

As Outlook has moved more thoroughly to a ribbon model in the 2010 version, the FileSite user interface has evolved along with it. The integration point to connect FileSite in Outlook is still as a data file, but Outlook has changed the path that you must travel. Need to set up FileSite in Outlook 2010?…

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A viewer for this format is not available. FileSite 8.2

Symptom With a fresh install of FileSite, the OutsideIn viewer sometimes does not load correctly in the Outlook preview pane.  Instead a message is displayed in the preview pane. ‘Sorry. A viewer for this format is not available’. This feature is called ‘Quick View‘ for training purposes. The problem persists after the machine is rebooted,…

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FileSite 8.5 and Outlook 2010 – worth the upgrade
FileSite 8.5 and Outlook 2010 – worth the upgrade

If your firm has been happily using the FileSite 8.2 client for years – and I know this is true for many – you may ask “why go to the effort to upgrade?” There are many reasons to upgrade to 8.5, but here is my current favorite. The FileSite 8.5 Save Attachments option within the…

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