It is a truth universally acknowledged, that a document within a Matter Centric DMS must be stored in a single workspace, and that each workspace is in need of exactly one Matter number. (Hat-tip to Jane Austen.) No document without a workspace is a fine aphorism to apply to the management of documents for law…
Ever seen an email in FileSite missing BCC recipients that you know you added? Conversely, you opened an email and were surprised to see BCC names when it’s not your email? Because WorkSite stores the most common email data as a ‘field’ in addition to leaving it embedded in the message itself: dates sent and…
WorkSite application architecture is mainly a client-server communication. The client (FileSite or DeskSite) communicates only with the WorkSite Server. The WorkSite server then delegates requests out to the SQL Server, the File Server, and the Indexer to fulfill the client’s requests. This product design provides scalability: but it also adds complexity and scenarios for possible…
Need the fix for broken Delete button in FileSite-Outlook? The 8.5 SP2 Update 6 release has just gone GA: Update 6 for DeskSiteFileSiteOffSiteEmail Management 8.5 SP2 Released DeskSite, FileSite, OffSite & Email Management 8.5 SP2 Update 6 is currently available from the Downloads page on the iManage Support Site [as of about 6 pm ET…