Should a medium or small law firm invest in a Document Management System? Yes. Enterprise search sounds so powerful… can that be used instead?  Could you instead leave everything as it is, where it is, and apply Enterprise Search to make it accessible firm-wide? I don’t know of a search solution yet, that eliminates the need for a DMS. What does [...]...

The following steps will walk you through clearing out the browsing history and cookies from Internet Explorer, in a way suitable for clearing a server before major software installation. Or, you might use these steps if you’re having trouble client-side and you need to be sure that you’ve retrieved the most recent version of a [...]...

The following points caught my eye because they succinctly describe vital guidelines.  The numbering and order is mine – the quotes are direct from Tufte’s commentary on his website. Point number two is a succinct way to restate my previous post “When is training not the answer?”  User errors are not always a sign of insufficient [...]...

Adapt your testing Look for families of bugs Is the fix worth the risk? Adapt your testing Revise the thoroughness of testing up or down depending on the actual quality being delivered. If every revision reveals a new problem, or breaks something that worked earlier, you must be very diligent in testing top to bottom [...]...

Test strategies for error detection: Use end-to-end release test scenarios. Test all aspects of the imported solution. User testing for business data issues. Burn-in testing. Numeric tests Use numeric tests to find omissions based on unexpected causes. There should be 28 files in the A folder, 61 in the K folder, 4 in the Z [...]...

•Document new design assumptions •Question stupid approaches •Validate deployment approach with timing numbers •Use challenging artificial unit test scenarios Document new design assumptions.  It’s orders of magnitude more effective to verify the correctness of minor assumptions during development, than to find them as bugs during release or even worse after go-live. E.g. no folder or [...]...