Tag:Troubleshooting

Refresh? How long? | FileSite close-up
Refresh? How long? | FileSite close-up

As I mentioned in another post, diagnosing why Outlook Hangs on Drag-Drop: there are registry settings that control the Refresh behavior in iManage FileSite. Three settings control refresh directly, plus another sets a cap on folder display counts. Meet the registry settings FileSite recognizes three different events that can or should require folders and the document worklist…

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iManage WorkSite build numbers deciphered
iManage WorkSite build numbers deciphered

In order to tell which version of FileSite is installed, or any other iManage client or server component, check its version numbering. Within FileSite, the version and build number are available within the Help Menu, under FileSite Help; or, you can check within Windows Control Panel; or you can check the build number on the…

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iManage EMM 8.5 and Outlook 2010 | FileSite close-up
iManage EMM 8.5 and Outlook 2010 | FileSite close-up

Wearing the hat ‘what would a lawyer do’ Brian Podolsky explores the hybrid behavior of iManage EMM’s Linked Folders combined with Outlook 2010’s Archive Mailboxes.  Not only does he report on the results (successful and surprisingly robust) but he also demonstrates four best practices…

Fragmented index can slash your performance within WorkSite
Fragmented index can slash your performance within WorkSite

“Right now in your data center, a vicious, unforgiving villain is slowly draining the performance from your database servers. It strikes without warning and doesn’t leave a trace in event logs or messages. This killer is fragmentation.” (via SQL Server Fragmentation: The Basics | Brent Ozar PLF.) A badly-fragmented index can impose a performance penalty…

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