If you’ve contributed an email to a FileSite folder, but it is inexplicably not appearing in the folder, follow these checklist steps to narrow down why it is not appearing. After each step, check if the email is now ‘found’ and stop once you’ve found the problem. These steps are meant to be user-friendly and…
FileSite can get into some odd states with missing toolbars. Exactly what is it missing? If this is a new install, are you sure you finished installing everything? There are many, many different components and aspects that go into evoking the integrated FileSite and EMM functionality on your desktop. Inevitably, with many moving pieces, there…
If you (or your firm) have never experienced this problem, please don’t let this post plunge you into terror. It does not occur all that often: personally, I have never encountered this problem in the wild… at the law firms where I have consulted. Nonetheless, this error originating with Microsoft .NET versions could be quite…
Both FileSite and Outlook provide preview areas, but these are not interchangeable. Sometimes the Outlook Reading Pane becomes enabled – incorrectly – for a particular FileSite folder. Users often confuse the functionality of these two previews, and think that there is a FileSite problem because the Reading pane cannot display the FileSite item contents. “This…