If your financial system controls the creation and open-closed status of matters in iManage WorkSite, you may occasionally run into situations where a matter has been closed, yet there is still content to contribute. Here are some tips about the situation.
As I mentioned in another post, diagnosing why Outlook Hangs on Drag-Drop: there are registry settings that control the Refresh behavior in iManage FileSite. Three settings control refresh directly, plus another sets a cap on folder display counts. Meet the registry settings FileSite recognizes three different events that can or should require folders and the document worklist…
In order to tell which version of FileSite is installed, or any other iManage client or server component, check its version numbering. Within FileSite, the version and build number are available within the Help Menu, under FileSite Help; or, you can check within Windows Control Panel; or you can check the build number on the…
When you’re trying to contribute emails to FileSite, does time just stop for Outlook? When there are reports of Outlook hanging/freezing, or extremely slow filing performance, after a drag-drop of multiple emails, there is a laundry list of possible factors. Diagnosis is easier when the trouble’s readily reproducible. Here’s how to narrow down the list…