Tag:Project Management

Establishing business requirements for software selection
Establishing business requirements for software selection

Weighing the importance of software features The following ILTA KM publication describes principles that apply to all sorts of product-selection projects, not just to search.  Clarify has the definitions that Cersys uses.   In addition to impact ranking, it is helpful to consider when the feature will be needed.  Something might be business-critical in the long run,…

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User Scenarios and Use Cases
User Scenarios and Use Cases

Use cases and user scenarios: These design constructs are a long-time favourite in the Cersys project toolbox. The origin lies in larger-scale software development – early 1990’s – and we now apply them to consultation for software configuration and customization for our customers in the legal vertical.  They sound impressive and helpful, but what does it…

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Human middleware – don’t stretch too thin
Human middleware – don’t stretch too thin

V Mary Abraham makes some fabulous observations on her blog about over-extending Knowledge-Management resources by solving process problems using people alone. I thoroughly agree. This is a trap I’ve seen in my two decades in technology: starting in software development, then enterprise IT deployments, to business consulting. Positive feedback for heroic last-minute efforts, when better…

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Migrating Content to a DMS – Best Practices
Migrating Content to a DMS – Best Practices

There are many reasons to move content from a legacy system into a central Document Management System. Establish a single ‘search’ or point of access. Decommission obsolete servers. Rationalize Records Management approach to different content silos. Enable future collaboration. Great, so you’ve decided on a massive content import from some other repository. Perhaps it’s a…

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