Tag:Training

Email gone AWOL – Dragged it to FileSite… and now what?

If you’ve contributed an email to a FileSite folder, but it is inexplicably not appearing in the folder, follow these checklist steps to narrow down why it is not appearing.  After each step, check if the email is now ‘found’ and stop once you’ve found the problem.  These steps are meant to be user-friendly and…

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How to search for a folder in FileSite
How to search for a folder in FileSite

Trouble finding a folder – a classic-style Public Folder in WorkSite, or a deeply-buried folder within a workspace? Perhaps you never have this problem. If your firm has always used WorkSite with the best of Matter Centric techniques in designing workspace and folder structures, and you’ve been using the ‘the fewer-the-better’ paradigm, you probably don’t…

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You bcc so can I see? FileSite’s email and bcc information

Ever seen an email in FileSite missing BCC recipients that you know you added? Conversely, you opened an email and were surprised to see BCC names when it’s not your email? Because WorkSite stores the most common email data as a ‘field’ in addition to leaving it embedded in the message itself: dates sent and…

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WorkSite 8.5 icons – The Usual Suspects

FileSite’s icons in release 8.5 are similar enough to their 8.2 appearance that you won’t be baffled. On the other hand, the images have details which are so very, very … tiny… it does not hurt to dissect them just briefly. I have used essentially the standard names (with one bonus vowel for those who…

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