V Mary Abraham makes some fabulous observations on her blog about over-extending Knowledge-Management resources by solving process problems using people alone. I thoroughly agree. This is a trap I’ve seen in my two decades in technology: starting in software development, then enterprise IT deployments, to business consulting. Positive feedback for heroic last-minute efforts, when better…
With all the disaster planning and business continuity strategies you put in place, it is important to be focused on the right goals when disaster strikes. Sometimes, your online brand is not your most important asset in need of preservation… In case of fire, please leave the building before tweeting about it.
How many records can I expect one IDOL content engine to handle? The magic number is ten million ‘documents’ per content engine. This is not the simple number of ‘documents’ created: the number is incremented for each version, individual items inside ZIP or compressed folders, and each attachment on contributed email. Beware: some re-indexing techniques also…
Feb Faves: the top ten posts from this Cersys blog during February 2012. Unlike January’s troubleshooting-heavy favourites, this month new content brought in a lot of the traffic, especially if you include the new Quick Q&A. Color-coding: troubleshooting, design-or-upgrades, and analysis posts. The catch-all page of “Quick Questions and Answers” has hit critical mass: it grew 50% in…