Wild cards behave differently in 8.5 WorkSite compared to 8.2, now that the IDOL indexer is available. A particular difference is the default use of wildcards in text fields, and in how wildcards affect search results. With the introduction of Autonomy’s IDOL to the WorkSite suite, a subtle but important change was made to the search…
Having trouble a with FileSite view in Outlook 2010? Is it repeatedly garbled (e.g. Outlook flag column included)? Perhaps it’s not available, instead showing the error message “Outlook cannot display this view”. In this article, I’ll provide a few troubleshooting tips, and what you may find is a decent fix. If you’re having similar troubles with…
As Outlook has moved more thoroughly to a ribbon model in the 2010 version, the FileSite user interface has evolved along with it. The integration point to connect FileSite in Outlook is still as a data file, but Outlook has changed the path that you must travel. Need to set up FileSite in Outlook 2010?…
Symptom With a fresh install of FileSite, the OutsideIn viewer sometimes does not load correctly in the Outlook preview pane. Instead a message is displayed in the preview pane. ‘Sorry. A viewer for this format is not available’. This feature is called ‘Quick View‘ for training purposes. The problem persists after the machine is rebooted,…